ISO 15189 provided a framework to standardize the quality of work by #MedLab. ISO 15189 must not prevent from moving forward.
#ISO15189 : To Be Or Not To Be ?
#MedLab : How Do You Manage Consolidation Projects ?
ComeXium suggests a pyramid to follow macro steps in a consolidation project. The purpose is to keep focus on Clients during that transition phase.
#CustomerService – Are your customers satisfied by your smile ?
"Delta beleives that happy employees can result in happy customers" said Mr Anderson, CEO of Delta Air Lines. A cost effective strategy, right ? It can be good as well to target the customer's smile and think about better services to get it !
