ISO 15189 provided a framework to standardize the quality of work by #MedLab. ISO 15189 must not prevent from moving forward.
ComeXium suggests a pyramid to follow macro steps in a consolidation project. The purpose is to keep focus on Clients during that transition phase.
"Delta beleives that happy employees can result in happy customers" said Mr Anderson, CEO of Delta Air Lines. A cost effective strategy, right ? It can be good as well to target the customer's smile and think about better services to get it !